Tuesday (4-Feb) was another day of service disruption for Mobile One (M1) users. M1's Facebook account has attracted more than three thousand unhappy customers cursing and complaining about the outage. Service was restored fully by around 2pm, but still customers were not satisfied. M1 has since offered free calls for one day as an apology. 

We were at Nanyang Technological University's 3D Festival yesterday (17-Dec), in part to support one of our potential clients, and in part to learn more about a discipline that is changing many aspects of our lives. There were also lectures on how 3D is used in various applications. It is interesting to note that the technology for 3D printing has been around for about ten years, and it's getting more prominence nowadays.

A recent McKinsey survey showed that Email was 40 times more effective in acquiring customers, than Facebook and Twitter. Why is the "primitive" tool winning?

Does PR affect daily decisions? You bet it does. 

I was supposed to join my ex-classmates for a reunion lunch, and had to recommend a suitable restaurant for the occasion. I set out to look for a place that would meet the following criteria:

1) Easily accessible via public transport
2) Family-friendly (a few of us were bringing our kids) 
3) Relatively quiet, and not-so-crowded (so that we can have a leisurely chat over lunch) 
4) Available on a Saturday afternoon for 20 persons 
5) Decently good food, at around average cost of $30/pax

The Logistics Academy (Singapore)

I had the privilege to speak at the annual Lecturers‘ Conference of The Logistics Academy, the training arm of Singapore Logistics Association. Held on 18 Jan 2014 at Furama Riverfront Hotel, the event was a yearly event of learning and fellowship for TLA‘s lecturers to gather. I'm honored to have been given the opportunity to deliver a talk on "Engaging Learners through Social Media".

Our team worked with our client, Jurong Frog Farm (JFF), to host first-time visitors from Lighthouse School – a school providing special education to children with visual impairment, hearing impairment or autism – for its anniversary. This first and only frog farm in Singapore turned 32-years old on 29-October, and celebrated its birthday together with about 30 special-needs children on a sponsored tour. 

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